-Dan LThe Bella Terra Morton Grove team took great care of my brother, Vance, during his rehabilitation stay. Daphne (social services director) was very friendly and easy to talk to. She genuinely cared about his well-being. My brother is non-verbal, and her constant updates helped me stay at ease about his care. The speech pathologist and physical therapist were also great in educating me more about his condition. He was very comfortable there. He looked great and was stronger when he was discharged. Thank you to all the staff at Bella Terra for caring for my brother.
- A.S.My father had a stroke and was transferred to Bella Terra Morton Grove for physical therapy to regain his strength, balance, and independence after he was released from the hospital. I was nervous about having my 94-year-old father stay away from home for the first time, but Bella Terra put me at ease. When we arrived, Keisha (guest services) greeted us with kindness and understanding. Mariam (life enrichment director) checked on him to ensure he had everything he needed, talked to him, and took him for walks, especially when we were not around. My father only speaks Assyrian, and having someone like her who genuinely cares about residents made us feel confident about his care and well-being. She also helped us reach our father when he didn’t answer his phone. Abbi (ADON), Shiella, Coleen, Maureen, Alan (nurses), and the rest of the staff took their job to the next level and truly made a difference. I am forever grateful for their compassion and professionalism.
-Tom V.Bella Terra Morton Grove was the perfect choice for a short respite stay for my mother while my wife and I went out of town. The nurses were very attentive and caring, especially Glenda. Keisha (Guest Relations) and Daphne (Director of Social Services) were very efficient and caring, making the admission and discharge process a breeze. My mom said she would love to return to Bella Terra the next time I am out of town.
- Debbie K.I would like to recognize Marie and the entire staff at Bella Terra Morton Grove for being compassionate and taking excellent care of my mother during her stay. I visited her every day, and everyone was so kind and caring. My mother enjoyed the meals too.
- Iqbal K.After a heart surgery requiring the placement of two stents, I was referred to Bella Terra Morton Grove for a crucial two-week recovery period. The decision was easy; my wife had previously stayed here and received excellent care. My experience at Bella Terra was very positive. The staff’s commitment to providing nutritious food and comprehensive therapy was key to my swift recovery. The cooperative nature of everyone there, from the nurses to the support staff, notably impacted my stay. I appreciated the well-structured routine that allowed me to focus solely on my recuperation without any stress.
The facility’s location, coupled with its excellent amenities like good parking, further added to the convenience of my stay. Also, the discharge planning was seamless, which made my transition back home smooth and worry-free. Based on my experience, I wholeheartedly recommend Bella Terra Morton Grove to friends and family. Their well-trained staff and the overall environment cater to physical healing and ensure mental and emotional well-being during recovery.
- Iqbal K. for Rehana K.My wife, Rehana, needed rehabilitation care due to a series of health challenges and we chose Bella Terra Morton Grove for her care, and it turned out to be an excellent decision. The staff there, particularly the nurses, therapists, and social services, were incredibly cooperative and attentive. Their expertise and compassion played a significant role in my her recovery. She could gradually get up from her bed and move with assistance, eventually progressing to walking with a walker and using a wheelchair.
What made Bella Terra stand out was not just the high-quality medical care but also the warm and responsive environment created by the staff. They were always ready to answer any questions we had and assist us in every possible way. The communication and teamwork among the staff greatly contributed to my wife’s quick and effective recovery.
Seeing my wife recover so well and so quickly at Bella Terra Morton Grove, I would without a doubt recommend this facility to others. The level of care and support provided by Bella Terra is exemplary, and it’s reassuring to know that such dedicated care exists for those in need of rehabilitation services. Rehana’s positive experience and the noticeable improvement in her health are a testament to the exceptional care provided at Bella Terra Morton Grove!
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Illinois Long-term Care Ombudsman Program
https://ilaging.illinois.gov/programs/ltcombudsman.html
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